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Service Policy

We strive to offer prompt and best service to satisfy your needs.

1. Before-sales services:
Quick attention:
Any of your inquiries will be replied within 24 hours.
Sample availability & policy:
Samples are available upon request within 7 days.
Small orders acceptable:
Orders as few as 100 units for some of our products are accepted initially.
Artwork services:
Artwork design and improvement are available for all of our products.

2. After-sales services:
--Prompt delivery and Shipping arrangement;

--Quality inspection and Product maintenance.

3. Product warranty support
We guarantee our products free from defects in materials and workmanship for a period of one (1) year.
We guarantee that every shipment of the product will be in accordance to the BOM confirmed by our clients.

4. OEM & ODM services:
With professional R&D personnel and strong production capability, any of your OEM and ODM projects is welcomed.

Everything is for healthy life! Our air purifiers, sterilizers are looking for partners worldwide to distribute our products in their region. We fully support our distributors with quality customer service. 

  CopyRight © 2010-2013 Beijing Iris High-tech Co., Ltd. All Rights Reserved 
  ADD:No.9 Fengxiang East Street, Yang Song Zhen Huairou District, Beijing, China TEL:+86-10-84395923 FAX:+86-10-62711690